System Development
We develop interactive systems, especially for the web and mobile end-user devices. These systems help to win new clients and serve existing customers better. Our main focus lies in the prototypical development of systems for mobile end-user devices to support customer relationship management, especially in the interface between interactive and classic media.
Field 1: Applications in the field of mobile communications with customers
- Cross-media response management
- Dialogue control and dialogue management systems
- Bonus points systems
- Web-based reporting interface for statistics in real-time
- Client data segmentation based on profiling and collaborative filtering
Field 2: Applications for the interactivation of classic media
- Image and object recognition systems for print media and outdoor advertising sites
- Integrated applications for group messaging, couponing, voting, ticketing, news,games, videos, ringtones, wallpaper
- Mobile Tagging System (2D Code)
- Web-based configuration interface for application control
- Comprehensive client data management
- Web-based reporting interface for statistics in real-time
- Dialogue control and workflow support
Field 3: Development and set-up of a cross-media platform
- Cross-media control of customer communications (messaging, mobile Internet, web)
- Applications development in the Thin Client field (mobile Internet) and Fat Client(Java)
- Application development in the RFID and NFC fields
- CMS based web applications for Internet, intranet, extranet
- Integration into existing back-end systems (CRM, CMS, ERP)
