Improvements of platform usability
This project’s objective was improvement of the platform’s usability focusing on external users. New concepts of user roles, menu structure and wording within the platform were elaborated based on feedback of evolaris’ commercial partners and a benchmark of state of the art solutions in the area of communicative CRM.
Requirements for improving the role system were gathered in a first step and then specified and later carried out in the course of the project.
Moreover the structure of the menu was re-edited to achieve better clarity and lucidity within the structure. The next step included changes in the area of wording. Results are implementation of the role system and a document of requirements concerning changes of menu structure and used terminology.