evolaris develops context-aware services for mobilkom austria AG
The main task of this project was to provide additional help and support to people who travel for professional or personal reasons. A conceptual framework for context-aware services was developed as part of this project, that is, services that take into account the relevant current customer environment. Workshops were held with experts and mobile phone users to determine context-related information (time, place, current activity) that is highly relevant for the customer, and the contexts in which information is requested via mobile devices. It was found, for example, that the perceived use of mobile phone navigation systems was directly related to the readiness of the user to reveal personal context data, that users are more concerned about location tracking than about position-aware services and that the intuitive design of the GUI is highly relevant.